:root {
    color-scheme: light dark;
    --background: #f4f7f8;
    --surface: #ffffff;
    --text: #172c34;
    --muted: #4c626b;
    --accent: #086b69;
    --border: #c7d6da;
    --space: 1rem;
    font-family: "Segoe UI", system-ui, sans-serif;
    color: var(--text);
    background: var(--background);
}
* { box-sizing: border-box; }
body { margin: 0 auto; max-width: 72rem; padding: clamp(1.25rem, 4vw, 3rem); line-height: 1.6; }
.brand { display: flex; align-items: center; gap: .75rem; font-size: 1.5rem; font-weight: 700; }
main { padding-block: clamp(3rem, 10vh, 7rem); }
section { max-width: 46rem; }
h1 { font-size: clamp(2rem, 5vw, 3.5rem); line-height: 1.15; letter-spacing: -.035em; text-wrap: balance; margin: 1rem 0 1.5rem; }
h2 { font-size: 1.125rem; margin: 0 0 .5rem; }
p { overflow-wrap: anywhere; }
.intro { font-size: 1.125rem; max-width: 60ch; color: var(--muted); }
.status { color: var(--accent); font-weight: 600; margin: 0; }
.notice { border-inline-start: 3px solid var(--accent); padding: 1.25rem 1.5rem; background: var(--surface); margin-block: 2rem; }
.notice p { margin: 0; color: var(--muted); }
.connection, footer { color: var(--muted); font-size: .9375rem; }
footer { border-top: 1px solid var(--border); padding-top: var(--space); }
.skip-link { position: absolute; top: .5rem; left: .5rem; padding: .75rem 1rem; background: var(--surface); color: var(--accent); transform: translateY(-200%); }
.skip-link:focus { transform: translateY(0); }
a:hover { text-decoration-thickness: 2px; }
:focus-visible { outline: 3px solid var(--accent); outline-offset: 4px; }
@media (prefers-color-scheme: dark) {
    :root { --background: #14252c; --surface: #1c333c; --text: #edf5f6; --muted: #b8cdd4; --accent: #7addd1; --border: #405861; }
}

/* Bandeja demo: estilos aislados de la pantalla inicial. */
.demo-body { --background: #f4f7f8; --surface: #fff; --text: #172c34; --muted: #52666d; --accent: #086b69; --border: #dfe7e9; --selected: #e9f4f2; --chat-bg: #e8eeef; --outgoing: #c9e8df; --note-bg: #fff5d9; --note-text: #72520e; --rail: #f8fafb; max-width: none; padding: 0; margin: 0; font-size: 14px; background: var(--surface); color: var(--text); }
.demo-body[data-theme="dark"] { color-scheme: dark; --background: #14252c; --surface: #1a2c33; --text: #edf5f6; --muted: #b1c5cb; --accent: #7addd1; --border: #34474f; --selected: #24453f; --chat-bg: #0f1c22; --outgoing: #305e50; --note-bg: #433a22; --note-text: #f1d78f; --rail: #17282f; }
.demo-body[data-theme="light"] { color-scheme: light; }
@media (prefers-color-scheme: dark) {
    .demo-body:not([data-theme="light"]) { color-scheme: dark; --background: #14252c; --surface: #1a2c33; --text: #edf5f6; --muted: #b1c5cb; --accent: #7addd1; --border: #34474f; --selected: #24453f; --chat-bg: #0f1c22; --outgoing: #305e50; --note-bg: #433a22; --note-text: #f1d78f; --rail: #17282f; }
}
.demo-body #main { padding: 0; }
.demo-body section { max-width: none; }
.demo-body h1, .demo-body h2, .demo-body h3, .demo-body p { margin: 0; }
.demo-body h1 { font-size: 23px; letter-spacing: -.6px; line-height: 1.4; }
.demo-body h2 { font-size: 15px; line-height: 1.5; }
.demo-body h3 { font-size: 16px; }
.demo-body button, .demo-body input, .demo-body select, .demo-body textarea { font: inherit; color: inherit; }
.demo-body button { cursor: pointer; border: 0; background: transparent; }
.demo-body button:disabled { cursor: not-allowed; opacity: .5; }
.demo-body input, .demo-body select, .demo-body textarea { background: var(--surface); border: 1px solid var(--border); border-radius: 7px; }
.demo-body select { min-height: 38px; padding: 6px 8px; max-width: 100%; }
.demo-body svg { width: 19px; height: 19px; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; flex-shrink: 0; }
.demo-body .icon-definitions { position: absolute; width: 0; height: 0; overflow: hidden; }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; border: 0; }
.workspace { display: grid; grid-template-columns: 206px minmax(0,1fr); height: 100dvh; min-height: 560px; }
.sidebar { background: var(--rail); border-right: 1px solid var(--border); display: flex; flex-direction: column; padding: 27px 14px 12px; min-height: 0; overflow-y: auto; }
.demo-brand { display: flex; align-items: center; gap: 10px; padding-inline: 10px; text-decoration: none; color: var(--text); font-size: 22px; font-weight: 750; letter-spacing: -.6px; }
.workspace-name { display: flex; align-items: center; gap: 9px; margin: 28px 0; padding: 0 7px; }
.workspace-name small, .operator small { display: block; font-size: 11px; color: var(--muted); }
.company-mark { border: 1px solid var(--border); border-radius: 8px; padding: 7px; font-weight: 700; background: var(--surface); }
.nav-label { color: var(--muted); font-size: 12px; padding: 0 12px 10px; }
.inbox-nav { display: grid; gap: 5px; }
.inbox-nav button { display: flex; align-items: center; gap: 9px; width: 100%; padding: 12px 10px; border-radius: 7px; text-align: left; font-size: 13px; }
.inbox-nav button span { margin-left: auto; font-size: 12px; }
.inbox-nav button:hover, .quiet:hover { background: var(--selected); }
.inbox-nav button[aria-current] { background: var(--selected); color: var(--accent); font-weight: 650; }
.sidebar-bottom { margin-top: auto; padding-top: 24px; }
.demo-help { padding: 14px 10px 20px; color: var(--muted); font-size: 12px; }
.demo-help strong { display: block; margin-bottom: 5px; color: var(--text); }
.sidebar-bottom > label { display: block; font-size: 12px; margin-bottom: 6px; }
#theme-select { width: 100%; }
.operator { display: flex; gap: 9px; align-items: center; padding: 18px 0 0; margin-top: 16px; border-top: 1px solid var(--border); }
.presence { display: inline-block; width: 6px; height: 6px; border-radius: 50%; background: var(--accent); }
.work-area { display: flex; flex-direction: column; min-width: 0; min-height: 0; }
.workspace-header { display: flex; justify-content: space-between; align-items: center; padding: 21px 28px; border-bottom: 1px solid var(--border); gap: 12px; }
.breadcrumb { color: var(--muted); font-size: 12px; }
.demo-badge { font-size: 12px; color: var(--accent); border: 1px solid var(--border); border-radius: 20px; padding: 6px 12px; white-space: nowrap; }
.demo-disclaimer { padding: 7px 24px; font-size: 12px; background: var(--rail); color: var(--muted); border-bottom: 1px solid var(--border); }
.inbox-layout { flex: 1; min-height: 0; display: grid; grid-template-columns: 310px minmax(300px,1fr) 244px; }
.conversation-panel { border-right: 1px solid var(--border); display: flex; flex-direction: column; min-height: 0; }
.list-tools { padding: 20px 16px 12px; }
.list-title { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 18px; }
.list-title h2 { font-size: 13px; }
.count-pill { font-size: 12px; background: var(--rail); border-radius: 5px; padding: 1px 7px; }
.search-field { display: flex; align-items: center; position: relative; }
.search-field svg { position: absolute; left: 10px; color: var(--muted); }
.search-field input { width: 100%; min-width: 0; padding: 10px 10px 10px 36px; font-size: 12px; min-height: 42px; }
.filters { display: grid; grid-template-columns: 1fr 1fr; gap: 7px; margin-top: 10px; }
.filters label { min-width: 0; }
.filters select { width: 100%; font-size: 11px; }
.operator-filter { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-top: 7px; color: var(--muted); font-size: 11px; }
.operator-filter select { border: none; font-size: 11px; min-height: 32px; }
.conversation-list { overflow-y: auto; flex: 1; }
.conversation-row { display: flex; align-items: flex-start; gap: 10px; width: 100%; text-align: left; padding: 18px 15px; border-bottom: 1px solid var(--border) !important; border-left: 3px solid transparent !important; }
.conversation-row:hover { background: var(--rail); }
.conversation-row.selected { background: var(--selected); border-left-color: var(--accent) !important; }
.avatar { display: inline-flex; flex-shrink: 0; width: 37px; height: 37px; align-items: center; justify-content: center; border-radius: 50%; background: var(--border); color: var(--text); font-size: 12px; font-weight: 650; }
.tone-0 { background: #ede5f5; color: #664b80; }.tone-1 { background: #e6ebe0; color: #4a6244; }.tone-2 { background: #f4e7d9; color: #87613d; }.tone-3 { background: #e1ebf6; color: #3b6088; }
.conversation-summary { min-width: 0; flex: 1; }
.row-top, .row-bottom { display: flex; align-items: center; gap: 5px; }
.row-top strong { font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.row-time { margin-left: auto; font-size: 10px; color: var(--muted); }
.preview-text { display: block; font-size: 12px; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin: 5px 0 9px; }
.status-tag { font-size: 10px; color: var(--muted); white-space: nowrap; }
.status-tag::before { content: ''; display: inline-block; width: 5px; height: 5px; border-radius: 50%; background: currentColor; margin-right: 4px; }
.status-active { color: var(--accent); }.status-waiting { color: #977017; }
.row-department { font-size: 9px; color: var(--muted); margin-left: auto; }
.unread { min-width: 17px; height: 17px; text-align: center; border-radius: 50%; background: #086b69; color: #fff; font-size: 10px; }
.list-foot { font-size: 10px; padding: 12px 16px; color: var(--muted); border-top: 1px solid var(--border); }
.empty-list { padding: 24px; font-size: 13px; color: var(--muted); }
.chat-panel { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--chat-bg); }
.chat-header { display: flex; align-items: center; gap: 10px; padding: 17px 20px; background: var(--surface); }
.chat-identity { flex: 1; min-width: 0; }.chat-identity h2 { font-size: 14px; }.chat-identity > span { font-size: 11px; color: var(--muted); }
.chat-toolbar { display: flex; align-items: center; gap: 5px; padding: 0 16px 12px; background: var(--surface); border-bottom: 1px solid var(--border); }
.chat-toolbar select { font-size: 11px; color: var(--accent); background: var(--selected); border: none; }
.demo-body .quiet { display: inline-flex; align-items: center; justify-content: center; gap: 6px; padding: 8px 10px; min-height: 38px; border-radius: 6px; font-size: 12px; }
#assign-button { margin-left: auto; }
.messages { flex: 1; overflow-y: auto; padding: 22px; min-height: 100px; display: flex; flex-direction: column; gap: 16px; }
.day-divider { text-align: center; color: var(--muted); font-size: 10px; padding-bottom: 9px; }
.message { max-width: 88%; width: fit-content; border-radius: 10px; padding: 12px 14px; font-size: 13px; line-height: 1.65; overflow-wrap: anywhere; white-space: pre-wrap; }
.message-incoming { background: var(--surface); border: 1px solid var(--border); align-self: flex-start; border-top-left-radius: 2px; }
.message-outgoing { background: var(--outgoing); align-self: flex-end; border-bottom-right-radius: 2px; }
.message-time { display: block; font-size: 10px; text-align: right; color: var(--muted); margin-top: 5px; }
.message-event { padding: 2px 0; align-self: center; text-align: center; color: var(--muted); font-size: 10px; }
.message-note { background: var(--note-bg); color: var(--note-text); align-self: center; width: 100%; }
.note-heading { font-size: 11px; display: block; margin-bottom: 5px; }
.typing-status { font-size: 11px; color: var(--muted); min-height: 25px; padding-inline: 22px; }
.composer { background: var(--surface); border-top: 1px solid var(--border); padding: 12px 18px; }
.compose-tabs { display: flex; align-items: center; gap: 16px; margin-bottom: 10px; }
.compose-tab { display: inline-flex; align-items: center; gap: 5px; font-size: 12px !important; min-height: 36px; border-bottom: 2px solid transparent !important; color: var(--muted) !important; }
.compose-tab[aria-pressed="true"] { color: var(--accent) !important; border-color: var(--accent) !important; }
.composer textarea { width: 100%; resize: vertical; min-height: 70px; max-height: 160px; padding: 10px; font-size: 13px; }
.note-mode textarea { background: var(--note-bg); color: var(--note-text); }
.compose-actions { display: flex; justify-content: space-between; align-items: center; gap: 10px; margin-top: 9px; }
.demo-body .primary { display: inline-flex; align-items: center; justify-content: center; gap: 9px; background: #086b69; color: #fff; padding: 10px 16px; border-radius: 7px; min-height: 40px; font-weight: 600; font-size: 12px; }
.primary:hover:not(:disabled) { background: #075451; }
#composer-hint { font-size: 10px; color: var(--muted); margin-top: 8px; }
.customer-panel { border-left: 1px solid var(--border); overflow-y: auto; min-height: 0; }
.customer-content { padding: 24px 21px; }
.detail-heading { font-size: 12px !important; margin-bottom: 17px !important; }
.large { width: 56px; height: 56px; font-size: 18px; margin: 8px 0 12px; }
.customer-caption { color: var(--muted); font-size: 11px; margin-top: 3px !important; }
.customer-data { margin: 24px 0; padding-bottom: 16px; border-bottom: 1px solid var(--border); }
.customer-data > div { margin-bottom: 13px; }.customer-data dt { font-size: 10px; color: var(--muted); }.customer-data dd { margin: 3px 0 0; font-size: 12px; font-weight: 550; }
.subject { font-size: 12px; margin: -7px 0 24px !important; }
.timeline { border-left: 1px solid var(--border); padding-left: 12px; font-size: 11px; color: var(--muted); }.timeline p { margin-bottom: 14px; }
.privacy-note { font-size: 10px; color: var(--muted); border-top: 1px solid var(--border); padding-top: 18px; margin-top: 22px !important; }
.demo-body dialog { width: min(480px, calc(100vw - 32px)); max-height: 85dvh; overflow-y: auto; border: 1px solid var(--border); border-radius: 12px; padding: 24px; background: var(--surface); color: var(--text); box-shadow: 0 20px 70px #0003; }
.demo-body dialog::backdrop { background: #10252e80; }
.demo-body dialog header { display: flex; align-items: center; justify-content: space-between; gap: 15px; margin-bottom: 18px; }
.demo-body dialog header h2 { font-size: 18px; }
.dialog-description { color: var(--muted); font-size: 13px; margin-bottom: 18px !important; }
.dialog-field { display: grid; gap: 8px; font-weight: 600; font-size: 13px; }
.dialog-actions { display: flex; justify-content: flex-end; gap: 10px; border-top: 1px solid var(--border); padding-top: 18px; margin-top: 22px; }
.quick-reply { display: grid; gap: 6px; padding: 14px; border: 1px solid var(--border) !important; border-radius: 8px; margin-bottom: 10px; text-align: left; width: 100%; }.quick-reply:hover { background: var(--selected); }.quick-reply span { font-size: 12px; color: var(--muted); }
.demo-body [hidden] { display: none !important; }
.demo-body .mobile-back { display: none; }
.no-js { position: fixed; bottom: 20px; left: 20px; background: var(--note-bg); padding: 20px; }
.workspace-header { padding-block: 18px; }
.workspace-header h1 { font-size: 20px; }
.inbox-nav .nav-unread { background: var(--accent); color: var(--surface); border-radius: 20px; min-width: 21px; padding: 1px 5px; text-align: center; font-weight: 700; }
.conversation-row { align-items: center; padding-block: 21px; }
.row-top strong { font-size: 13px; }
.row-bottom { margin-top: 8px; }
.row-time { font-size: 11px; }
.row-time { white-space: nowrap; }
.row-department { font-size: 10px; }
.has-unread { position: relative; }
.has-unread::after { content: ''; position: absolute; right: -1px; top: -1px; width: 8px; height: 8px; border: 2px solid var(--surface); border-radius: 50%; background: var(--accent); }
.message-incoming { border-color: #ccd8db; }
.message, .day-divider { flex-shrink: 0; }
.message-outgoing { border: 1px solid color-mix(in srgb, var(--accent) 24%, transparent); }
.message a { color: var(--accent); text-decoration: underline; text-underline-offset: 3px; overflow-wrap: anywhere; }
.message-link { white-space: normal; }
.compose-tools { display: flex; align-items: center; gap: 3px; flex-wrap: wrap; }
#composer-hint:empty, #attachment-error:empty, .pending-attachments:empty { display: none; }
.attachment-error { color: #b23c32; font-size: 12px; padding-top: 8px; }
.pending-attachments { display: grid; gap: 6px; margin-top: 8px; max-height: 160px; overflow-y: auto; }
.pending-file { display: flex; gap: 9px; align-items: center; border: 1px solid var(--border); border-radius: 7px; padding: 6px 8px; font-size: 12px; }
.pending-file img { width: 44px; height: 38px; border-radius: 4px; object-fit: cover; }
.pending-file span { flex: 1; min-width: 0; overflow-wrap: anywhere; }
.attachment { display: grid; gap: 8px; min-width: 0; white-space: normal; }
.image-preview { padding: 0; border-radius: 6px; overflow: hidden; text-align: left; }
.image-preview img { display: block; width: 280px; max-width: 100%; height: 170px; object-fit: contain; }
.attachment audio { width: 260px; max-width: 100%; height: 42px; }
.file-name { font-weight: 600; font-size: 12px; }
.file-download { font-size: 12px; display: inline-block; padding-block: 4px; }
.detail-top { display: flex; align-items: center; justify-content: space-between; gap: 4px; margin-bottom: 14px; }
.detail-top .detail-heading { margin: 0 !important; }
.detail-top .quiet { padding-inline: 6px; font-size: 11px; color: var(--accent); }
.customer-phone { font-size: 13px; color: var(--muted); margin: 5px 0 15px !important; overflow-wrap: anywhere; }
.customer-content h3, .customer-data dd { overflow-wrap: anywhere; white-space: pre-wrap; }
.customer-data { margin-block: 18px; }
.timeline p { display: grid; gap: 3px; white-space: pre-wrap; }
.activity-time { font-size: 10px; color: var(--muted); }
.dialog-field { margin-bottom: 15px; }
.dialog-field input, .dialog-field textarea { padding: 10px; min-width: 0; width: 100%; font-weight: 400; }
.dialog-field textarea { resize: vertical; }
.demo-body #image-dialog { width: min(850px, calc(100vw - 32px)); }
#expanded-image { width: 100%; max-height: 65dvh; object-fit: contain; display: block; margin-bottom: 14px; }
#download-image { color: var(--accent); }
@media (max-width: 1250px) { .inbox-layout { grid-template-columns: 290px minmax(300px,1fr); }.customer-panel { display: none; }.workspace { grid-template-columns: 190px minmax(0,1fr); } }
@media (max-width: 950px) { .workspace { grid-template-columns: 160px minmax(0,1fr); }.inbox-layout { grid-template-columns: 260px minmax(280px,1fr); }.sidebar { padding-inline: 7px; }.workspace-name { margin-block: 20px; }.workspace-name small { font-size: 9px; }.inbox-nav button { font-size: 11px; gap: 5px; }.demo-brand { font-size: 19px; }.row-department { display: none; }.workspace-header { padding: 16px 20px; } }
@media (max-width: 760px) {
    .workspace { height: 100dvh; min-height: 0; display: flex; flex-direction: column; }.sidebar { flex-shrink: 0; border-right: 0; border-bottom: 1px solid var(--border); padding: 8px 12px; overflow: visible; }.demo-brand { font-size: 17px; padding: 0; }.demo-brand img { width: 27px; height: 27px; }.workspace-name, .nav-label, .sidebar-bottom { display: none; }.inbox-nav { display: flex; gap: 3px; margin-top: 8px; }.inbox-nav button { width: auto; flex: 1; font-size: 10px; min-height: 42px; padding: 7px 5px; gap: 4px; }.inbox-nav svg { display: none; }.inbox-nav button span { font-size: 10px; }.work-area { flex: 1; }.workspace-header { padding: 10px 16px; }.workspace-header h1 { font-size: 18px; }.breadcrumb { display: none; }.demo-badge { padding: 4px 8px; font-size: 10px; }.demo-disclaimer { padding: 6px 16px; font-size: 10px; }.inbox-layout { display: flex; flex: 1; }.conversation-panel { width: 100%; border: 0; }.chat-panel { display: none; width: 100%; }.show-chat .chat-panel { display: flex; }.show-chat .conversation-panel { display: none; }.demo-body .mobile-back { display: inline-flex; font-size: 26px; padding: 0; min-width: 32px; }.chat-header { padding: 10px 12px; }.chat-toolbar { padding: 0 12px 8px; }.messages { padding: 16px; }.message { max-width: 90%; }.composer { padding: 8px 12px max(10px, env(safe-area-inset-bottom)); }.composer textarea { min-height: 60px; }.list-tools { padding-block: 15px 8px; }.list-title { margin-bottom: 10px; }.conversation-row { padding-block: 17px; }.row-department { display: inline; }.demo-body .quiet, .demo-body .primary { min-height: 44px; }.filters select { min-height: 42px; } .show-chat .workspace-header { display: none; }
}
@media (max-width: 950px) { .row-department { display: inline; }.row-bottom { flex-wrap: wrap; }.row-department { margin-left: 0; }.row-bottom { column-gap: 10px; } }

/* Acciones por conversación y distribución ajustable. */
.sidebar { position: relative; }
.demo-body .sidebar-toggle { align-self: flex-end; min-width: 38px; margin-top: 12px; }
.workspace-name { margin-block: 14px 24px; }
.inbox-nav button .nav-text { margin-left: 0; font-size: inherit; }
.conversation-item { position: relative; }
.conversation-item .conversation-row { padding-right: 37px; }
.conversation-options { position: absolute; right: 3px; top: 50%; transform: translateY(-50%); min-width: 32px; min-height: 40px; border-radius: 6px; font-size: 22px !important; color: var(--muted) !important; }
.conversation-options:hover, .conversation-options[aria-expanded="true"] { background: var(--border); color: var(--text) !important; }
.favorite-mark { font-size: 12px; color: var(--accent); }
.conversation-menu { position: fixed; z-index: 50; width: 238px; max-width: calc(100vw - 16px); max-height: calc(100dvh - 16px); overflow-y: auto; padding: 6px; border: 1px solid var(--border); border-radius: 9px; background: var(--surface); color: var(--text); box-shadow: 0 8px 32px #0003; }
.demo-body .context-action { display: block; width: 100%; min-height: 38px; padding: 8px 12px; text-align: left; font-size: 13px; border-radius: 5px; }
.context-action:hover, .context-action:focus-visible { background: var(--selected); }
.context-action[aria-checked="true"] { color: var(--accent); font-weight: 700; }
.context-action[aria-checked="true"]::after { content: '✓'; float: right; }
.context-divider { height: 1px; background: var(--border); margin: 5px 7px; }
.panel-resizer { position: relative; width: 6px; background: var(--surface); cursor: col-resize; touch-action: none; z-index: 2; }
.panel-resizer::after { content: ''; position: absolute; width: 2px; height: 32px; top: calc(50% - 16px); left: 2px; border-radius: 2px; background: var(--border); }
.panel-resizer:hover, .panel-resizer:focus-visible { background: var(--selected); outline-offset: -2px; }
.panel-resizer:hover::after, .panel-resizer:focus-visible::after { background: var(--accent); }
.resizing-panels, .resizing-panels * { cursor: col-resize !important; user-select: none !important; }
@media (min-width: 761px) {
    .inbox-layout { grid-template-columns: var(--list-width, 310px) 6px minmax(280px, 1fr) 6px var(--customer-width, 244px); }
    .workspace.sidebar-collapsed { grid-template-columns: 72px minmax(0,1fr); }
    .sidebar-collapsed .sidebar { padding-inline: 8px; }
    .sidebar-collapsed .demo-brand { padding: 0; justify-content: center; }
    .sidebar-collapsed .demo-brand span, .sidebar-collapsed .workspace-name, .sidebar-collapsed .sidebar-bottom { display: none; }
    .sidebar-collapsed .sidebar-toggle { align-self: center; margin: 20px 0; }
    .sidebar-collapsed .inbox-nav button { position: relative; justify-content: center; min-height: 48px; padding: 10px; }
    .sidebar-collapsed .nav-text { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); }
    .sidebar-collapsed [data-count] { position: absolute; top: 1px; right: 0; font-size: 10px; min-width: 16px; }
}
@media (min-width: 761px) and (max-width: 1250px) { .inbox-layout { grid-template-columns: var(--list-width, 290px) 6px minmax(280px,1fr); } #customer-resizer { display: none; } }
@media (max-width: 760px) {
    .panel-resizer { display: none; }
    .demo-body .sidebar-toggle { position: absolute; right: 12px; top: 2px; margin: 0; min-height: 38px; }
    .inbox-nav button { min-width: 0; flex-wrap: wrap; justify-content: center; }
    .inbox-nav button .nav-text { font-size: 10px; }
    .sidebar-collapsed .inbox-nav svg { display: block; }
    .sidebar-collapsed .nav-text { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); }
    .sidebar-collapsed .inbox-nav button { position: relative; }
    .conversation-options { min-width: 36px; min-height: 44px; }
    .demo-body .context-action { min-height: 44px; }
}

/* Mensajes: paleta y densidad de mensajería, independientes de los paneles. */
.composer { position: relative; }
.quick-picker { position: absolute; bottom: calc(100% + 4px); left: 10px; right: 10px; z-index: 10; padding: 10px; background: var(--surface); border: 1px solid var(--border); border-radius: 12px; box-shadow: 0 6px 24px #0002; max-height: 45dvh; overflow-y: auto; }
.quick-picker input { width: 100%; min-height: 40px; padding: 8px 10px; }
.quick-options { margin-block: 6px; }
.demo-body .reply-option { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 3px 10px; width: 100%; text-align: left; padding: 10px; min-height: 44px; border-radius: 6px; font-size: 12px; overflow-wrap: anywhere; }
.reply-option:hover, .reply-option:focus-visible { background: var(--selected); }
.reply-option small { color: var(--accent); }
.reply-option span { grid-column: 1 / -1; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.reply-empty { padding: 12px; color: var(--muted); font-size: 12px; }
.reply-manager-list { max-height: 160px; overflow-y: auto; border-block: 1px solid var(--border); margin-block: 10px 18px; }
#reply-editor h3 { margin-bottom: 12px; font-size: 14px; }
#reply-error { font-size: 12px; color: var(--accent); }
#reply-delete { margin-right: auto; }
.demo-body #manage-replies { width: 100%; justify-content: flex-start; border-top: 1px solid var(--border); border-radius: 0; min-height: 44px; }
.demo-body { --chat-bg: #efeae2; --bubble-in: #fff; --bubble-out: #d9fdd3; --bubble-text: #111b21; --bubble-meta: #52636b; --chat-bar: #f0f2f5; --date-bg: #fff; }
.demo-body[data-theme="dark"] { --chat-bg: #0b141a; --bubble-in: #202c33; --bubble-out: #005c4b; --bubble-text: #e9edef; --bubble-meta: #b6c8cd; --chat-bar: #202c33; --date-bg: #182229; }
@media (prefers-color-scheme: dark) {
    .demo-body:not([data-theme="light"]) { --chat-bg: #0b141a; --bubble-in: #202c33; --bubble-out: #005c4b; --bubble-text: #e9edef; --bubble-meta: #b6c8cd; --chat-bar: #202c33; --date-bg: #182229; }
}
.chat-panel { background-image: url('./icons/chat-pattern.svg'); }
.messages { gap: 0; padding: 18px clamp(16px, 3vw, 42px); }
.message { position: relative; max-width: min(85%, 560px); margin-top: 10px; padding: 6px 9px 5px; border: 0; border-radius: 8px; font-size: 14px; line-height: 1.4; color: var(--bubble-text); white-space: normal; box-shadow: 0 1px 1px #0000001f; }
.message-incoming { background: var(--bubble-in); border-top-left-radius: 0; }
.message-outgoing { background: var(--bubble-out); border-top-right-radius: 0; }
.message-incoming::before, .message-outgoing::before { content: ''; position: absolute; top: 0; width: 8px; height: 12px; background: inherit; }
.message-incoming::before { left: -7px; clip-path: polygon(0 0, 100% 0, 100% 100%); }
.message-outgoing::before { right: -7px; clip-path: polygon(0 0, 100% 0, 0 100%); }
.message-grouped { margin-top: 3px; border-radius: 8px; }
.message-grouped::before { display: none; }
.message > p { display: inline; white-space: pre-wrap; }
.message-time { float: right; display: inline; margin: 7px 0 -1px 12px; font-size: 11px; line-height: 1.2; color: var(--bubble-meta); white-space: nowrap; }
.message::after { content: ''; display: block; clear: both; }
.day-divider { align-self: center; padding: 4px 10px; border-radius: 7px; background: var(--date-bg); color: var(--bubble-meta); font-size: 11px; box-shadow: 0 1px 2px #00000014; margin-block: 0 10px !important; }
.message-event { background: var(--date-bg); color: var(--bubble-meta); font-size: 11px; padding: 4px 10px; margin-block: 12px 4px; }
.message-note { background: var(--note-bg); color: var(--note-text); border-left: 3px solid #c9a444; width: fit-content; }
.message-note .message-time { color: inherit; }
.message-media { padding: 4px; }
.message-media .message-time { position: absolute; right: 8px; bottom: 7px; margin: 0; }
.attachment { gap: 3px; }
.image-preview { border-radius: 6px; }
.image-preview img { width: 300px; height: auto; max-height: 280px; object-fit: contain; }
.attachment audio { width: 280px; max-width: 100%; height: 44px; }
.attachment .file-download { font-size: 11px; padding: 4px 48px 4px 6px; line-height: 1.4; }
.message-media-file .attachment { background: color-mix(in srgb, var(--bubble-text) 5%, transparent); border-radius: 5px; padding: 9px; }
.message-media-file .file-download { font-size: 13px; }
.typing-status { min-height: 0; padding: 0 20px; background: var(--chat-bg); }
.typing-status:not(:empty) { padding-block: 4px; }
.composer { background: var(--chat-bar); padding: 6px 12px 8px; border-top: 0; }
.compose-tabs { gap: 16px; margin-bottom: 5px; }
.compose-tab { min-height: 30px; font-size: 11px !important; }
.demo-body .composer textarea { display: block; min-height: 44px; height: 44px; max-height: 150px; border-radius: 23px; border-color: transparent; padding: 11px 16px; font-size: 14px; line-height: 20px; }
.compose-actions { margin-top: 4px; gap: 6px; }
.demo-body .compose-tools .quiet { min-height: 36px; padding: 6px 9px; font-size: 11px; }
.demo-body #send-button { min-height: 36px; border-radius: 22px; padding: 7px 14px; }
@media (max-width: 760px) {
    .messages { padding: 14px 16px; }
    .message { max-width: 92%; }
    .composer { padding: 5px 10px max(8px, env(safe-area-inset-bottom)); }
    .compose-tab, .demo-body .compose-tools .quiet, .demo-body #send-button { min-height: 44px; }
}